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Terms & Conditions


A contract between the customer and Guitarsmith’s will only exist once an order has been accepted, processed and despatched. This does not affect your statutory rights.
Every reasonable care has been taken to ensure that the descriptions and colour matching are accurate. However, the reproduction of colours is only as accurate as photographic and publishing processes will allow and sometimes slight variations might occur due to the nature of the guitars finish and ageing of the materials.

On the rare occasion we may be out of stock or there is a supplier issue we will make every effort to get you the requested item in good time and will inform you of any delays.

Availability and Prices of our goods are subject to change without notice.
The Terms above are governed by the laws of England and Wales. Any disputes will be conducted only by the Courts of England and Wales.


If any product should fail to meet your expectations please return it to us and we will look into the matter so long as it has not been subject to use and play wear.

Your Rights

You can ask us to update or remove your personal information by contacting us or by writing to us at our customer services address.
However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations.

Copyright and Database Rights

All content included on Guitarsmith’s website, such as text, graphics and photos are protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Cotter’s Shoes and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Cotter’s Shoes, and is protected by United Kingdom and international copyright laws.

Privacy Policy

Please refer to our Privacy Policy page for this information

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Above Cotters Shoes, 48 Westgate Street, Gloucester, GL1 2NF

All our guitars can be posted out or collected by appointment only. Email/Call/ Text 0044 (0)7900 123408 to arrange a viewing/ play the instrument. If collecting in person cash is preferred.